FAQ'S

Q1: How long does shipping take in UAE?
A: Orders are delivered within 3–5 business days across UAE. International shipments may take 7–14 days.

Q2: What is your return and exchange policy?
A: You can request a return or exchange within 7 days if the product is damaged or defective.

Q3: What payment methods do you accept?
A: We accept COD (Cash On Delivery) for UAE local payment options.

Q4: Are your products genuine and premium quality?
A: Yes! Zohaaz provides only premium quality personal care and skincare products.

Q5: How can I contact customer support?
A: You can fill the contact form, email us at info@zohaaz.com

Q6: Do you offer free shipping?
A: Yes, free shipping is available within UAE.

Q7: Can I track my order?
A: Absolutely! After placing your order, you’ll receive a tracking link via email/SMS.